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Your Account, Your Rules

When you open an account at kijang4d, you're agreeing to the terms that keep your wallet secure, your deposits and withdrawals on track, and your data protected.

Account security verified at signupDeposits cleared via DANA, OVO, GoPay, QRISWithdrawals processed within 24 hours
kijang4d Your Account, Your Rules
REACH US WHEN YOU NEED TO

How to Contact kijang4d About Terms

If you have a question about what a term means, how it applies to your account, or if you need to dispute a charge or withdrawal, we have support channels open throughout…

Live Chat Open the chat bubble in the bottom-right corner of the lobby. Available most hours. Fastest route for urgent account or payment questions.
Email Support Send your terms question or dispute to [email protected]. Include your account username and a clear description. We reply within 24 hours.
WhatsApp Message our support line for quick clarifications on terms or to report a security issue. Link available in the account menu under Help.
HOW WE PROTECT YOU

Data, Privacy and Account Security

Our terms require us to keep your personal data encrypted and separate from your wallet balance.

Encryption

All passwords and banking details are encrypted end-to-end. Your lobby balance is stored separately from your login credentials.

Data Retention

We keep your account data for two years after closure to handle disputes and verify payouts. After that, we delete it permanently.

Cookie Policy

We use session cookies to keep you logged in and performance cookies to track page load speeds. You can disable non-essential cookies in your browser settings.

Transaction Logs

Every deposit, withdrawal, and bet is logged with a timestamp and amount. Request your full history anytime through the Account menu.

Request Changes

To update your personal details, close your account, or request a data export, email [email protected] or use the Account Settings page.

Security Incident

If you notice unauthorized access, contact live chat or WhatsApp immediately. We can freeze your account and restore it once verified.

Questions About Your Rights

You must be of legal age where you live — in most of Indonesia that's 18 and above. We verify your identity at signup, so we'll ask for a birthdate. If you're under the legal age, we'll decline the application.

Our terms allow one active account per person. If we detect duplicate accounts using the same phone number, bank details or device, we'll merge them or close the duplicates without refund.

Use the 'Forgot Password' link on the login page. We'll send a reset code to your registered phone via SMS. Click the link, create a new password, and you're back in the lobby within two minutes.

You can withdraw anytime where local law permits. Minimum withdrawal is usually Rp 50,000; maximum depends on your account tier. Withdrawals via DANA, OVO, GoPay and QRIS clear within 24 hours, usually faster.

Contact support immediately with the transaction date and amount. We'll freeze your account, review the logs, and process a reversal within 48 hours if we confirm fraud. Never share your login with anyone.

Your account balance is held separately from company operations. If we cease service, funds remain in your wallet until you request withdrawal. We keep backup systems so you can always recover your balance.

Go to Account Settings, scroll to 'Close Account', and confirm. We'll process it within one business day. Any remaining balance will be withdrawn to your registered bank method. Your data is archived for two years per terms, then deleted.